Here are the answers to the most frequently asked questions
regarding using our services:

Q: What makes Advantage Recovery different?

A: Just as all businesses aren’t the same, collection agencies differ also. Healthcare is our focus. Our CEO had over 15 years experience in the healthcare industry with such companies as HCA, Beverly Enterprises and Partners. In additional, over 50% of our staff has health care in their background.

Q: How do I insure that the company follows the laws established by FDCPA?

A: We go well beyond basic requirements. We are one of a few companies in the country that practice the “Principle of Consistency”. We treat every patient/family member as we would want to be treated. On every call and in every letter, we are professional, courteous and polite. We work with your patients to help them budget their funds, improve their credit score and get out of debt.

Q: How does this “Principle of Consistency” help ARS and you?

A: We successfully collect about 9% more than the national average for collection agencies. Your clients have a limited amount of money to go around and they pay ARS first because we work with them to set up acceptable payment arrangements. “The Principle of Consistency” means that we always treat your patients in a fair but firm manner. In fact, our associates are called “Financials Consultants” versus collectors to insure that they fully understand their role and desired approach.

Q: When should we refer accounts and for how much?

A: We will work accounts for any dollar/any age. Most companies only want to work current bad debt or for larger dollar amounts. Advantage will work every account. In fact, some health care systems refer bad debt to us that their initial collection agency could not collect or sometimes even take all write offs from the prior year and give us one last chance to collect it. We are successful collecting in this manner also and health care systems recover what we call “unbudgeted earnings”.

Q: Who owns the company?

A: We are community-based. No single individual or corporation owns the company. Because of this we are able to keep overhead to a minimum and thus pass on savings to clients via lower commission rates than most other agencies.

Q: How much will it cost to collect?

A: When we are successful collecting your bad debt, we keep a small commission and you receive the majority back to you. There is no charge if we are unsuccessful. We are paid only on what we collect, there is no risk to you.